What is Sterling Silver?

Sterling Silver is made of 92.5% (925 parts per thousand) and 7.5% copper alloy. The copper alloy increases the silver's hardness. Sterling Silver has become a popular affordable alternative to white gold or platinum. Sterling Silver can be polished into a higher sheen than any other white metals.

What is a Cubic Zirconia (CZ) Stone?

Cubic Zirconia is the finest substitute for diamonds. It can come in various colors and with the proper cleaning, it will retain its beauty and luster for years. It is a synthetic gemstone that is chemically comprised from a cubic form of zirconium oxide and yttrium oxide. Cubic Zirconias are cut in the same way diamonds are cut. Depending on the styles, our Cubic Zirconias are both machine-cut and hand-cut. Cubic Zirconias are so solid that it outweighs a diamond of the same millimeter diamond by 1.7 times more.

What is Rhodium Plating?

Rhodium, which is a member of the platinum family, is a metal that is durable and hard. It has a whitish and silver appearance. When plated on other metals it produces a bright, shiny and long lasting silver-colored finish. This coating helps protect the silver fom tarnishing, scratching, and corrosion.

Does Your Plating Tarnish?

We use high quality Rhodium plating and Rhodium is considered a precious metal 3 times more expensive than gold. This coating helps protect the silver from tarnishing, scratching, and corrosion; however, the lifespan of your plating depends on its care and environment. Moisture, temperature, lotions, sweat, and perfumes can all affect the lifespan of the plating.  For additional information on how to clean and care for your Sterling Silver jewelry, please see our Sterling Silver Care page. 

Is there Sales Tax?

Due to the new Internet Merchant Laws, Sales Tax will only be applied to purchases and shipments within the state of Nevada.

After Purchasing, What If I'm Not Satisfied with the Product?

Customer Satisfaction is very important to all of us at My Sterling Silver Jewelry Store.com. We want you to not only be completely satisfied with your jewelry purchase, but also with our customer service. It is all very important to us.  If you are not satisfied with your jewelry purchase, please contact us within 14 days after receiving your merchandise. We will either replace the item or refund your money. For additional information about our return policy, please see our Shipping  and Policies Information page. 

What Methods of Payment Do You Accept?

We accept Mastercard, Visa and PayPal through our secure merchant gateway.

 
When Will I Receive my Purchase and What Will the Cost of Shipping Be?

For orders within the USA the cost is $5.50 for USPS First
Class Mail (1-10 days), USPS Priority shipping is $7.80.
For International orders the cost is $15.10. For additional
information on our shipping rates, please see our Shipping and Policies Information page.

 
Will My Personal Information be Secure When I Purchase Products Online?

Your personal information will definitely be secure.  
We only use your personal information for shipping your purchase to you, bookkeeping etc. My Sterling Silver Jewelry Store.com uses  128-bit encryption key over Secure Socket Layer (SSL) to provide the
highest level of security. Secure Socket Layer (SSL) provides encryption between web browsers and web servers. For additional information about the security of your personal information please see our Privacy Policy page.

Have Another Question?
Click here customerservice@mysterlingsilverjewelrystore.com and send an email directly to our Customer Service Specialists.